Can I setup MFA for my account?

Yes, LabHQ supports MFA to enhance security by requiring users to verify their identity using an additional method of authentication method beyond just a password. MFA reduces the risk of unauthorized access, even if login credentials have been compromised.

1. How does MFA work in LabHQ?

If MFA is enabled for a LabHQ organisation , users must complete two authentication steps to access their account:

1. Something you know - Your standard LabHQ username and password.
2. Something you have - A secondary authentication factor, either:
   1. A one-time password (OTP) sent via email
   2. An authentication app

2. How do I enable MFA in LabHQ?

MFA can be enforced for all users in your LabHQ organisation within the administrative settings. To set it up:

1. Go to Administration > More Settings.
2. Click on Settings > Configure.
3. Locate the Enforce Multi-Factor Authentication setting and set this on.
4. Save changes.

After setup, all user accounts within your organisation will be required to use MFA every time they log in.