Why am I locked out of my account?

Your account could be disabled for various reasons, including:

  • More than 3 failed login attempts, using an incorrect username or password
  • Disabled by a LIMS administrator

Contact your LIMS administrator who will be able to re-enable your account through the User Management function.

See Re-enabling a Disabled User Account for more information.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us